Privacy Policy

AMSW Logistics respects the privacy of people who visit our website or contact our team. This notice explains how we handle information submitted through this website. Separate written transport or service terms may also apply to a shipment.

Information We Collect

When you request a quote, we collect the details you enter, which may include your name, email address, phone number, pickup and delivery ZIP codes, vehicle and transport type, preferred pickup date, and optional notes. When you send a contact message, we collect your name, email address, and any phone number, subject, or message you provide. Please avoid including sensitive information that is not needed to answer your request.

Information Collected by the Website

Our forms record the IP address associated with a submission for operational and security purposes. The website uses an essential session cookie to support secure form submissions and maintain a working session. Our pages load fonts from Google Fonts; your browser connects to Google to retrieve those font files, and Google may receive technical information such as your IP address and browser details. Google handles that information under its own privacy terms.

How We Use Information

We use submitted details to prepare and respond to quote requests, answer questions, communicate about a potential or confirmed shipment, maintain business records, protect the website from misuse, and meet applicable legal obligations.

When Information Is Shared

We do not sell personal information. We may share relevant details with our staff, service providers that help operate our website or deliver business communications, and transport providers when sharing is needed to quote, arrange, or complete a shipment. We limit sharing to what is reasonably needed for the stated purpose. A transport provider may handle information under its own terms and privacy notice.

Retention and Security

We keep inquiry and shipment information for as long as reasonably needed to respond, provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

Your Choices and Requests

You may contact us to ask a question, correct information, or request deletion. We will review each request and respond as applicable; some records may need to be retained for legal, contractual, security, or business-record purposes. Use the contact details on our Contact page.

Updates and Contact

We may revise this notice when our practices or legal requirements change. For privacy questions, contact AMSW Logistics through the Contact page.

Refund Policy

Refund eligibility depends on payment status, shipment progress, and the written quote or booking confirmation for your shipment. Cancellation charges may apply when they are stated in those terms. To ask about a cancellation or refund, contact our team through the Contact page and include your quote or booking reference. We will review the applicable terms and confirm any decision, amount, method, and timing in writing. This general website notice does not replace the terms agreed for an individual shipment.